My Account

How do I create an account?

To create an account with our website, please click the following link: Create an Account

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How do I edit my account information?

Click the "Your Account" link at the top right hand side of our site to edit your account information.

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How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

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I forgot my password.

Click the "Your Account" link at the top right hand side of our site and click "Sign In". Under the login box you'll see a link that says "Forgot your password?". That link will send an email to you with your password.

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How do I return my product?

Please Click Here for more information on returning an item.

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I received the wrong product.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

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What is your return policy?

We want you to be 100% satisfied with your Monster Tower purchase or you can return it. Click Here for return details and our guarantee.

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When will my order ship?

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "Your Account" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

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